Testimonials

PinkTeaRoses

I've bought 5 houses over the past 25 years and Helen is the first agent whose been easy to contact and reply. Usually we'd wait hours for an agent to call back. With Helen, she returned our calls immediately and if she didn't know the answer, she'd find the answer and get back to us within the hour! She could make the home-buying process a dream rather than a nightmare. She made sure OUR BEST INTERESTS were served and when we were headed in the wrong direction, she quickly got us back on track. We're thankful for that because we almost bought the wrong house for our family because it would have been easier than waiting just a while longer.Helen explained why we should wait and stopped us from making a mistake. I appreciate her honesty and concern for our financial security. Another agent from the past was more concerned about her bottom line and that hurt us financially. Helen is as honest as a summer-day is long. I think you'll be very pleased to have Helen as your real estate agent. She's not only intelligent, she's fun too.
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Rizzo110

I d highly recommend Helen Mazur to anyone who is in the market to purchase a property. I met Helen thru one of my coworker who also worked with Helen and purchased his first home. Helen is very knowledgeable and has great patience when dealing with her clients. Helen is very honest and would advise you about the neighborhood/schools if she thinks neighborhood is great or otherwise. Me and my wife searched for houses in NW Chicago for almost 2 years and never once felt that Helen was being pushy or was trying to persuade us to sign a contract so she can get her commission fast.Helen was always available whenever me and my wife had time to check out houses. I have recommended several people to Helen and would use her again if I were to buy another property.
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Jaqueline Dias

I just have to thank Helen for all her patience and support since my fiance and I started the search for houses. She is honest and doesn't try to push houses just to make easier for her. That's what actually made us appreciate her work even more. My fiance also has lots of agent friends but after having the first contact and impression of Helen we decided to be with her without any hesitation. She knew our taste better than us. I remember that my fiance picked a house that Helen and I couldn't imagined. It had nothing to do with us,but the next day Helen was the one that picked the houses and guess what? We just found two beautiful houses that matches with your taste. I recommend Helen's work for anyone.
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joels23

To tell you the truth I have never wrote a review before about anything or anybody in my life and yet here I am. It's because of an agent we met in the beginning and become a very good friend of ours in the end. Helen was so informative and friendly that we felt like we knew each other for a long time. I think to me it's an important quality for an agent to know what their clients want and deliver in the end with a big smile. Not just an agent who opens the door and wishes to make the sale. She always made sure that we cover all key elements of the house that sometimes as a house hunter gets overlook when you are out there house hunting for hours,days, weeks...because there will come a time when everything seems to look so redundant and a blur. We actually almost didn't get the house that we are in right now but due to Helen's persistence of looking at it again on the way home from a long day of house hunting. We saw something that we never noticed......"our home". PS. There is actually more good to the story but I don't want her to get a big head ;) Thanks Helen! Keep it up!
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KayeGeorge

Helen has been my agent for a listing as well as a property search. For both, she was extremely timely and efficient. She quickly understood my needs by asking just a few pertinent questions, and before I knew it, she had accomplished my real estate needs. I highly recommend Helen as an real estate agent!

bruceafshar

I have worked with Helen on a number of Real Estate transactions since 2005. Helen is the most honest, straight forward person I know and her overall expertise of the Real Estate market are outstanding. Helen will exceed your expectations every time! I would highly recommend Helen to handle any Real Estate transaction. You couldn't find a better Broker if you tried.

tanyans

I bought my current home through Helen, and also sold my last home through her. My experience working with Helen was exceptional. She was very pleasant every step of the way which made the process much less stressful. She was willing to take her time to show me houses that I was interested in around my crazy schedule. I felt that she really cared about me as her client and took the time to understood my needs. She never rushed me and was helpful pointing out all the great features in each home as well as the negatives. When purchasing my new home, she referred a home inspection expert,title company, etc. I also sold my previous home through Helen - she researched the area and came up with a good pricing strategy, suggested staging my home (which helped greatly in the sale of it during a down economy), found numerous avenues to advertise, and it sold within 2 months. We still keep in touch - I've gained a friend in the process. I would definitely recommend Helen to anyone looking to buy or sell a home.
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Kuips

My family and I needed to find a house very quickly. Helen had helped me find a house to rent a few years ago so I contacted her. I didn't know if I was ready to buy but Helen put me in touch with a mortgage broker who worked through the numbers with me. Helen showed us a few houses that we had requested and then added a few more that she knew about. We ended up buying one that Helen found. We wouldn't even have thought about it it she hadn't recommended it. She helped with the negotiation and every step along the way through the closing. From start to finish, including moving in,took less than 1 month. we are very happy with the house and thankful for all of the help Helen Provided. We could not have done it without her.
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Neededone

Helen is so helpful, energetic and knowlegable. She asks what you want and offers really good suggestions. She is honest and kind and very funny! She is respectful of your wishes and does not bug you with phone calls. You won't be sorry if you choose Helen!

Potential Owner

Helen Mazur is by far the best! Agent that my wife and I have had the privilege of working with. Helen immediately responded to my first phone call, after I left a message expressing interest in looking at a Townhome. In fact Helen made arrangements on the same day with the expectation of my wife and I being on time. This left a favorable impression that Helen is a "no nonsense" and "astute" business woman, who possesses both character, and excellence. Helen is very knowledgeable of the Real-estate industry, and went the extra mile for us by preparing a letter on our behalf to potential Lessors,explaining our credit status and how it was no reflection of either our ability to pay rent on time or maintain property. Very notable needless to say. Helen knew exactly what our preference and taste were in properties without my wife and I having to say more. Helen has amazing insight. In that every property that Helen e-mailed for our review was a potential property that we were interested in. Finally, Helen's negotiation skills are impeccable and "second to none". Despite our less than ideal credit, Helen was able to negotiate all of our requests to the owner/landlord and we were thus granted the Lease and we are now living in a beautiful townhome that my wife and I wanted. Thanks to Helen. We highly recommend Helen, if you are looking for results and you want the best of the best!!!!
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Olami

I met Helen in 2008. She carries a high level of knowledge and experience. She is very consistent and always willing to help. She gives good advice and always follow through with you. She possesses excellent communication skills. She is always ready to help. Even after buying the house, she is still always available to help anytime i call her day or night! I feel blessed to have met her. She has a very good heart. Everyone in my family adore and cherish her because of her passion to help.

gebapetrov

Helen Mazur is a super realtor, that delivers with great results, i would highly recommend her to all.

Luckyperson

She has been great through our whole realestate experience. She's an expert in her line of work. She knows the market. She knows what we were looking for and makes sure we don't go over our head (sticking within the budget :). She is protective of her client. Very professional. She has connection and get things right the 1st time. There is no word to express how greatful we are to have worked with her. She goes beyond her call of duty! Nothing gets in her way..she finds a way! Thank you Helen from the bottom of our hearts! Thank you for helping us buy the right house as well as selling our townhouse!It's amazing how you were able to do both!!!
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user63801

As soon as you meet Helen you realize that she loves what she does and that reflects into a good experience. One of the things that I like about her is that she responses immediately and cares about what you need. She has a LOT of patience for flexibility and you will never feel pressure to buy or rent a house. Also has very good sense of humor. I highly recommend her.

user70683

Helen helped my family and I to find a rental home. She showed us over 20 homes in two days because we had to move quickly. She is now in the process of showing us homes to purchase. She is friendly, professional, and knows the are well.

user663635

Helen helped my husband and I buy our first home and we were so pleased to have worked with her. She was very focused on our wants and made sure she showed us homes that fit those criterias. She made sure we were happy w/ our purchase and didn't just settle for anything. Thanks to here guidance and patience we were able to buy our first home that we absolutely love!

user4218379

Helen is an expert in communication. She was very responsive and took care of all the details with speed and follow-thru. She is a true professional and we can reccommend her highly.

user9028948

Helen, WOW, She sold my house in 3 weeks !!! Was great to work with, honest , always available day or night, took wonderful pictures of my house, answered all my crazy questions, very hard woker, I would recomend her, thats for sure, I also made a great friend !!! Thanks Helen !!!

akhan8444

We are the first time home buyers and it has been over a year now since we made our purchase. Helen was instrumental in getting us what we were looking for. My sincere advice to people out there... know as much as you can...read a book or two, do your homework as much as possible and then arm yourself with a good agent like Helen. Best quality about Helen is that she listens and remembers. She will ask you questions you never thought of. She was punctual and always responded to our messages and emails promptly. Yes there were some hiccups but it was not her fault and she went above and beyond to rectify the minor problems we faced.She introduced us to a wonderful mortgage broker which also was a good experience. Even after 6 months of our closing, I had a couple of questions about our property taxes. She approached her contacts and got the answers for me on which she was not going to make a single cent! I will certainly recommend Helen to my friends.
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user406910

Helen was the first agent that asked us what we were interested in. She is prompt in responding to ?s and took the time to explain short sale and forclosure to us. Helen made the process of finding our home fun even though we were not the easiest clients to satisfy. thank you Helen!

user9467002

Helen worked very hard to help us find the home of our dreams. She immediately understood what we were looking for and helped us to narrow our search to the areas and homes that fit our needs and desires.

user0121584

Helen is fantastic! She listened to what I was looking for and found homes for me to view that met my specifications. She was prompt with responding to phone calls/e-mails and made the closing process move smoothly by following up with all parties involved. I highly recommend Helen - she is great to work with and made the entire home buying process fun!!

user4392278

Working with Helen was a great experience for us as first time buyers. She educated us, guided and helped us in the process of home search and further. We can describe Helen as highly professional, responsive and a true expert. She also has a great sense of humor! We loved every minute working with her and as the result - we have the house we could not have dreamt about before we met Helen. We highly recommend Helen Mazur as a real estate professional.

user1546986

Helen was a great great help finding our new home. This was my first time buying a home and I couldn't believe how smoothly Helen made everything. She has great knowledge of the area and seems to know if we would like or dislike a home before we did and she was always right. I would highly recommend her.

user5302314

Yes !! We found the place we will call home :) all thanks to Helen She was always available , made sure we saw the Houses we liked ASAP ... Never a oh no moment , gave all the information we needed , she exactly knew what we were looking in a house. Always smiling , friendly.... as a first time home buyer we liked that she She had a lot of tips n info for us. The best realtor you will ever have We are glad she is our realtor :)

oskhokhar

Knowledgeable and very friendly to work with.on time and efficient.give her input towards the quality of property.not standby sales person.showed us plenty of houses in very good locations.

jhong3680

She was prompt and communicated effectively. She was very through the process. She also gave me tips on being a landlord for my property. Excellent service.

PeteTian

Helen helped us find the house in Schaumburg. She's hardworking and diligent. During the searching period, she helped us understand our needs and financial capacity for the big investment. I recommend Helen without reservation.

NasirQureshi786

In the Winter of 2013, Helen Mazur helped me find a very nice town-house. she was very friendly and knowledgeable. some homes that I was looking didn't suit my needs so Helen agreed to help me find the right place. She sent me a series of possible places and even suggested some neighborhoods that I wasn't aware of. Since I was a first time buyer, it was a little intimidating at times, but Helen was patient and was really good at narrowing down the available places so we only went to see the right ones. After a few weekend trips seeing houses,I settled on one, and she had good referrals for an attorney and mortgage. Helen was a pleasure to work with and when I move up to my next home, I will definitely seek her help....
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Emerald302

Helen is a phenomenal agent, and one that I highly recommend. I was so pleased with her attitude and dedication that I continue to give her name to anyone I know that might be looking to buy in IL.

delana68

Helen was recommended to me by a co-worker. She listened to my feedback on homes and could therefore give me advice that suited my individual needs. Not only was she patient in helping me view numerous homes before we found the right one, she also made the time enjoyable.

andrew schrautemyer

Helen was recommended by a friend who spoke very highly of her, and I can't agree more. She always responded quickly to any questions I had, and she also stayed on top of the bank to push things through to close on time. I wouldn't think to go to a different agent after this experience.

chelsea j roehl

Helen was wonderful to work with! She had great advice and was very helpful during the whole looking/buying process. I was a first-time home buyer with no knowledge at all with what to do. I am pretty new to the Chicago area so I didn't know the areas very well. She was key in helping me find a place within my budget and all the amenities I desired. I highly recommend her as she definitely has the expertise in buying a great home. I plan to work with her again the future.

kerry3052

Helen was great to work with for buying my home. From the initial process all the way to the end she was very helpful. If I had a question or concern, she was always available to help me. Also her response time is very quick . Helen really has a passion for her work and it shows constantly through the home buying process. Helen went above and beyond for me and I was very impressed. I'm glad I chose her to work for me when I purchased my House. :-)

arion72

Helen has be a delightful person to work with. She is was always available when needed and responded promptly to any phone calls or text messages. She was very thorough with checking on perspective renters and she did a wonderful job of staying in touch with me and my new renter through the process. I would HIGHLY recommend her for either purchasing a property or looking for a renter.

n bevers85

Helen and I searched for homes for about a month then she surprised me with a gem. Helen definitely works for you and around your budget.. Helen is a great middle woman during the loan process..

Riz D

I have known Helen for 5 years now. She helped me and my wife find our first home 4 years ago and also helped us sell the same house 4 years later. She was recommended to me by co worker who also praised her work. Helen provided the guidance we needed to purchase our house in the right location and other steps after which are standard process of buying a house. She is very knowledgeable and SUPER RESPONSIVE. She absolutely put no pressure on us when we were looking for house. When the time came to sell that same house she provided tips which helped us market and sell our house faster which made our lives a lot easier since we were moving out of state.I would recommend Helen Mazur to anyone who is in the market to buy/sell real estate.
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Trinka3485

Helen was great! She was always working around my schedule and not around her own. She listened to what I said I wanted and never deviated or tried to force me into something I didn't want or like. She explained everything to me and made it incredibly easy. It was an awesome experience with her!

zuser20150410150436647

Helen is truly a pleasure to work with. She is a very prompt communicator, and very accommodating. The only realtor i want to work with going forward.

beenajay2012

It was really a good experience working with Helen. She is very open, honest and we feel really comfortable working with Helen. She does good homework to evaluate homes and comes up with the best recommendations always. Very prompt and always reachable on phone.

mom2103

Mrs. Mazur is amazing!!! She is always available for her clients and looks out for their best interests. My husband used her to sell his house in a short sale and several years later I received her help in buying my first home. She always took the time to hear me out and really listened to what I wanted in a home. She also helped me find a good lender, inspector, and attorney; and after I moved into my house she even helped me find a good contractor for a project I needed help with. I honestly and respectfully recommend her to everyone.

nm18341834

Helen sold our condo in one day for more than our asking price. My husband and I selected Helen as our listing agent because of the great reviews we read about her online. Helen 100% exceeded our expectations. She was extremely knowledgeable, professional and responsive. Helen was also great with her negotiation skills because the buyer came in at $10,000 below what Helen was able to convince them to purchase our condo for. And we didn't even have a second offer! AMAZING! Helen was also able to convince the buyer to close more than a month prior to what we had expected!The most challenging piece of our sale was that we had an existing tenant. But Helen was able to build a relationship with the tenant and communicate the selling process with her as well. My husband and I would absolutely recommend Helen to help you sell your home or buy a new one. She is an absolutely wonderful, honest and hardworking agent. Thank you again Helen! We could never have had such a successful and quick transaction without you!
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Shanti llc

I have known Helen for about a year and she helped me purchase several rental properties. Beyond the outstanding communication and timeliness of getting the sale taken care of...she has been even more valuable to me for the excellent references for anything from contractors, attorneys or even accountants. She is definitely very experienced but knows how clients want to be treated..with respect. I recommend Helen to anyone who wants fair and prompt service!

isuljanovic

Best Relestate i ever met, thank you for all Hellen.I recommend everybody too choose Helen .Because any time you call she answered on phone,and if you have any questions she will help you with answers.

PRASANTHI KOANAKANDLA

It was great working with Helen, she is very accurate and perfect in the information related to the process or property. Very responsive and dedicated.

tinalfaro225

Helen was a huge help to me and my family. The whole selling process of our home went smoothly and quick! Only had 2 viewings of our home within the week it was on the market and Helen was able to negotiate to the price we were asking for. The whole closing process took about a month! We looked for rental homes of our choice for one day and was able to move in within the week! I would definitely recommend Helen to my family and friends!

fstephie

I highly recommend Helen. She listed my property for a much higher asking price than I thought it was worth and she sold it for cash in just two weeks! I was amazed! She had a very good read on the local market and comps. If you want someone who knows how to sale property quickly and at the best price possible, then I strongly suggest you choose Helen as your realtor.

empr3ss

My husband and I were looking for a home in Schaumburg and found Helen on Zillow online. We liked her reviews and wanted her to help us find a home. We were pretty picky about what we wanted and she was extremely patient. She listened to us and showed us homes that had everything (well, almost) that we asked for. She also was really informative about lenders and timing and what not to buy. She wasn’t a “hard sell” realtor. In fact, she refused to tell us what she thought about a home and instead deferred to our opinion, saying..”I’m not going to live there and my opinion doesn’t count… your opinion counts because it’s your money and you are going to live there”.We felt comfortable and not pressured when working with her. And she had a great sense of humor and kept the outings fun. Then the unthinkable happened. My husband got a job offer in another city and decided to take the offer. We apologized for taking her time and Helen was most gracious and said to call her if there was anything she could do to help in the future. Well, the realtor we found in Philadelphia was not nearly as knowledgeable or nice as her and I actually called her a few times for advice. She helped me! I would recommend Helen to anyone and everyone who needs someone who listens, has tons of real estate smarts, and wants someone patient and understanding.
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papi futbol 12

I highly recommend Helen Mazur!!! A few years ago, Helen saved me from falling victim to a scam with another broker who was charging me thousands of dollars to sale my house in a short sale. I went looking for a second opinion and found Helen. She right away said "Oh No!!! That's not right the seller doesn't pay anything! Not one cent! The bank does." She asked for the brokers information to make sure that he was legitimate and to report him so he doesn't try to do this to someone else. Helen helped me understand the whole process of selling my house in Streamwood.She walked me through the process and kept everything easy, she was a huge help! I greatly appreciated all she did for me.
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silyak6220

Helen made my home buying experience wonderful! She is historical and very personable. She was so willing to show us places and very knowledgeable. I felt very comfortable with the people she recommends for the home inspection, and she also recommended the bank we got our morgage from. She knows a lot of information on every aspect of the whole process. She was available to talk to any time I needed her and fought for us every step of the way to get the best possible deal! Highly recommend giving Helen a call!

dmhr16

We purchased our second investment property about seven years ago and have continued in that path. Also suggested to my daughter use Helen for her home, all very successful. Helen is a hard working lady that has been honest and is very knowledgeable on the market and very responsive to any of our questions. Shes a tough negotiator and always protects whom she is representing.

ponpalani1

Helen is very Knowledgeable and help sell our home in a very short amount of time. She continued to help us even after the sales when we had some issues with Home owners association. I highly recommend Helen.

Carolyn Van Slyck

Helen is incredibly easy to get a hold off, 9 times out of time she would answer our calls on the first ring. I never waited more than 5 minutes to get a call back, even at night. She is also quick to answer emails, which is great for house hunting during the workday! We weren't terribly sure what we wanted in a house and Helen was super patient, showing us a variety of types of homes and neighborhoods, helping us narrow down what we liked. If we walked in and wanted to immediately turn around and run away, that was fine too. She wasn't pushy or on any time-frame,so when we got tired of looking for a while, she was just ready with more listings when we decided to restart our home search. We got an email every week with new properties, and she would go through them adding comments to make sure noticed certain things, like a small master bedroom, or if it was too close to a busy street. Things that otherwise we wouldn't have realized was a problem until we saw the property in person. This saved us a lot of time, and prevented wasted showings. We also sold our condo with Helen. She took pictures for us and took care of every detail. It sold over the Christmas holidays in just 3 weeks which considering the timing and our "optimistic" pricing, was pretty fast. Overall, she was a great realtor and made the home buying/selling process pretty smooth and less stressful.
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allenrose

Helen was very helpful to find a home to buy and she was very fast to find a home within 2 weeks of selling our old home! We will have her help use again to find another house to buy very soon again.

nramirez314

Helen was great! She was very patient with us, she was always available to answer any questions we had. She went out of her way to help us. We would definitely recommend her to anyone looking to purchase a home.

bakutischris

First time home buyer, she was very helpful from beginning to closing. Was always there to answer questions and concerns. Figures out her customers wants quickly and finds the best fit for them.

tirath7

Great Realtor, it was fun checking out properties with Helen after couple of trips she knew exactly what i wanted in a house and helped me a great deal. of course it wasn't easy for her either since i was a choosy client but in the end it worked out very well. this was back in 2011 - i guess i completely forgot about the review - but better late than never.

okahvand4

We loved working with Helen! We were selling our house from out of state and needed someone who not only could do an excellent job of garnering the right attention to get a contract, but to also be on point with the communication needed to finish the deal. From the first step, Helen was extremely detail-oriented and concise. She's very tech savvy and that made things so much easier for us, being across the country! She didn't beat around the bush but was upfront about her pricing recommendations and advice on things we needed to fix to get a better offer. She was always available by phone, text,and email, and never took more than a few minutes to respond when we contacted her (7 days a week!). With all her years of experience, she was able to "read" the buyer and could guide us better with regards to negotiations. She made our lives much easier and made this process much smoother than we anticipated. We highly recommend Helen for your buying or selling needs!
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eborracci

Helen was a pleasure to work with!! She took her time to show me home to rent! She found exactly what I was Looking for went above and beyond. I would definitely recommend Helen for your next purchase/rental.

zuser20170510143544661

Helen is very prompt in responding.. Very proactive.. Its more like helping a family member buy a home rather than mere business.. Made my first time home buying experience a breeze.. helpin n guiding me all the way ! I m forever grateful for all the help..

zuser20160607074054444

Helen is very easy to work with and has good knowledge of sales patterns in the area. Helped us with finding the right home. Recommend and would work with again.

zuser20171223123002469

Forever grateful for having Helen hold our hands through our home purchase. She’s everything we needed: Kind and helpful. Willing and able. Accessible and responsive. It’s a privilege and pleasure to know her!

Cassandra Schroeder

We were first time home buyers and we had a previous experience (not Helen!!) with a realtor that was super aggressive/ forceful and had no respect for our working hours. Helen was the exact opposite. She worked so closely and honestly with us right from the beginning. Not even five minutes after we sent a request through Zillow to view a home she contacted us back. We decided to take her on as our realtor and she did not disappoint us. She showed us many homes in our price range within the area and helped us through the process along the way, giving knowledgeable and great advice.She knows a lot about the industry and process. She isn’t pushy or intimidating. She will also answer a last minute call/text question after normal work hours which is awesome for our profession. As a first time home buyer it can be scary but Helen will work hard for you, inform you, make sure you get the best deal, and are in a home that best fits your needs. I highly recommend. She helped us get our dream home and we couldn’t be more thankful or happy.
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davidpcarter

First time buying a home and Helen was a big help she was able to answer any questions I had and always was fast with her response! I needed help with the local utilities and she had the information to me in less then 5 minutes she knows her stuff and the next time I'm looking for a home she will be the one I go to first

Jayakrishnan Radhakrishnan

We have worked with Helen multiple times in the past, and in every instance she surpassed our expectations of a real estate agent merely because of her sincerity and attitude towards the profession. So when we decided to sell our property in IL early this year, Helen was always our primary choice as a realtor. Since we were out of state, Helen took the responsibility of coordinating entire maintenance activities to prepare the home for sale. Helen was sincere, thoughtful, detail oriented, and always maintained a much needed sense of humor for what was both a stressful and exciting time.She was always prompt on responding to our queries, was quite knowledgeable about the market and helped us tackle the unforeseen issues at various stages. She genuinely cares her clients and will go the extra mile to make sure they are satisfied. I would 100% recommend Helen to my friends and family
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yaliu14

Helen helped us find our ideal home in IL, she is patient, very knowledgeable on real estate industry, very thoughtful during the process. She quickly got idea on what we like and what we would turn away so we can talk on the same page and be efficient. She is excellent on communications, instant response on our questions and needs. we were fortunate to get connect with Helen and had a smooth journey to find our new home and relocated to IL. I would highly recommend Helen! She will find your dream home within your budget.